Managing users in DocSpace

Managing user types and permission levels allows you to control, which sections users can access and which actions they can perform in ONLYOFFICE DocSpace. Once users are added to DocSpace, admins can manage them: sort and filter the user list to easily find the necessary user, edit the user info, change user types (promote or demote users), resend invitations, disable active users, and remove disabled users from DocSpace. Admins can also manage users within a certain room.

All DocSpace user accounts are listed in the Accounts section. Click the corresponding option in the left-side menu to open the user list.

When managing users in DocSpace, the available actions differ depending on the user type:

Section\User type	Owner	DocSpace admin	Room admin	Power user	User
Accounts
Inviting "DocSpace admin"
Inviting "Room admin"
Inviting "Power user"
Inviting "User"
Promoting to "DocSpace admin"
Promoting to "Room admin"
Promoting to "Power user"
Demoting "DocSpace admin" to "Room admin"
Disabling "DocSpace admin"
Disabling "Room admin"
Disabling "Power user"
Disabling "User"
Editing or removing users

Operations in the user list

Using tools on the top toolbar, you can perform the following operations:

• Search for a user name using the search bar at the top of the user list.
• Filter the user list by status (Active, Pending, Disabled), type (DocSpace admin, Room admin, Power user, User), account (Paid, Free), and account login type (SSO, standard login) using the button. Select the necessary filter parameters and click Apply. To clear the filter, use the Clear all option if several parameters are selected or the cross icon if a single parameter is selected.
  
• Sort users by first or last name using the button. Click the arrow next to the selected parameter to change the sort order.

Using the right-click menu or the icon next to the user name, you can perform the following actions. The actions may vary depending on the account status:

• Invite again (For Pending accounts only) – to send an invitation to DocSpace again.
• Info – to view the user info. You can also use the icon in the upper right corner of the top toolbar.
• Room list – to view the rooms the user is invited to (the filter by room member will be applied).
• Change email (For Active accounts only) – to specify a new email addres.
• Change password (For Active accounts only) – to set a new password.
• Reset authentication (For Active accounts only) – to log out all active connections.
• Disable (For Active and Pending accounts) – to disable the user.
• Enable (For Disabled accounts only) – to re-enable the disabled user.
• Delete user (For Disabled accounts only) – to remove the disabled user.

Resending invitations to DocSpace

1. Go to the Accounts section on the left.
2. Click the  Plus icon above the list of users or right-click one of the pending accounts in the list.
3. Select the Invite again option from the menu.

Changing user types

1. Go to the Accounts section on the left.
2. Click the  icon next to the user name.
3. Select Info.
4. Open the list next to the user Type.
5. Select a different user type.
   User can be promoted to DocSpace admin or Room admin. Admins cannot be demoted to User.

Changing user account statuses

1. Go to the Accounts section on the left.
2. Click the  icon next to the user name.
3. Select Disable or Enable.

Removing users from DocSpace

To remove a disabled user from DocSpace,

1. Go to the Accounts section on the left.
2. Click the  icon next to the disabled user name.
3. Select the Delete user option.