Close Help Center CRM User guides ONLYOFFICE Workspace General questions ONLYOFFICE Groups ONLYOFFICE Docs ONLYOFFICE Mail ONLYOFFICE Talk ONLYOFFICE Personal ONLYOFFICE Groups Documents Module People Module Community Module CRM Module Projects Module Mail Module Calendar Module Feed Tool ONLYOFFICE Docs All Editors Document Editor Spreadsheet Editor Presentation Editor PDF Editor ONLYOFFICE Mobile Apps ONLYOFFICE Documents for iOS ONLYOFFICE Documents for Android ONLYOFFICE Projects for iOS ONLYOFFICE Projects for Android ONLYOFFICE Web Editors ONLYOFFICE DocSpace Glossary Video FAQ General Technology Pricing Workspace Enterprise Edition Docs Enterprise Edition Docs Developer Edition ONLYOFFICE Groups Connectors Trial period User Guides Watch video Your perfect day with ONLYOFFICE CRM Manage your customer relations with the online office How to call your customers right from ONLYOFFICE CRM using Twilio CRM Module CRM is a simple customer relationship management tool which provides you with a unique place for your customer database, several ways to add new contacts to your customer database, a simple way to arrange your contacts, a great opportunity to keep track of the potential sales, a possibility to bill your customers in seconds, an effective way to organize a common event for your customers, an easy and convenient way to call your customers right from a web browser. Contacts Adding contacts Adding contacts in bulk Keeping contacts up-to-date Exporting CRM database and editing it using spreadsheet editor Performing group operations Deleting duplicate contacts Tasks Assigning tasks Opportunities Managing opportunities Tracking potential sales Linking an opportunity with a project Cases Organizing cases Organizing and tracking a common event Invoices Making invoices Creating invoices for your clients Calls Using VoIP Calling your customers directly from CRM