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Community Server version FAQ

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What is Community Server?

Community Server is a freely downloadable open source version of ONLYOFFICE distributed under the GNU Affero General Public License.

What are the system requirements for the Community Server?

The system requirements for different platforms can be viewed at the following pages:

What is the GNU Affero General Public License (AGPL) and where I can read it?

The GNU Affero General Public License is a free, copyleft license for software and other kinds of works, specifically designed to ensure cooperation with the community in the case of network server software. Its full text is available here - http://www.gnu.org/licenses/agpl.html

Can we use Community Server for our commercial organization?

If your company is a common commercial organization you can freely use Community Server for your own purposes without any additional limitations. You can freely use Community Server both on the internet and intranet based servers.

Can we use Community Server source code in our own application or web site?

If any developers decide to use Community Server source code in their own application or web site, they must release this application/web site under the GNU AGPL license. That means that the application/web site source codes must be also opened and published under the GNU AGPL license.

Is there any support for Community Server?

Yes, the support is provided upon request on a paid basis. In case you are interested in Community Server support please feel free to write to us at server@onlyoffice.com to get more details or visit the Community Server technical support page to request support.

What does Community Server paid support include?

Community Server paid support includes the following:

  • initial installation and environment installation,
  • updates installation (beginning with version 7.5 and later),
  • database transfer from SQLite to MySQL,
  • basic setup (SMTP settings, ONLYOFFICE Mail and ONLYOFFICE Talk, connection of third-party disk storages),
  • secure protocol (HTTPS) transfer,
  • version transfer from Windows to Linux,
  • online editors connection,
  • bug fixing.

The paid support is provided 9/5 and is performed via a dedicated manager.

How is support on the installation and updates provided?

The support is provided on a paid basis. If you need help with the Community Server portal installation or data transfer or updates, you will have to grant us remote access to your server under system administrator's account so that all the procedured could be performed remotedly.

Does Community Server include all functions of ONLYOFFICE?

Currently Community Server comprises all the ONLYOFFICE functional modules.

AGPL license is not suitable for me. Are there any other license types for ONLYOFFICE Server?

Yes, you can consider buying Enterprise Edition, which is released under a commercial proprietary license.

I have questions not listed here. Where can I ask them?

Please visit our forum where you can find answers to most of the questions and ask them yourself if you cannot find the answer.