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Data backup

Admin

Need to backup your portal data ? This procedure is very simple.

Bare Bones Instructions

Follow these simple steps to create a backup of your portal:

  1. Enter your portal.
  2. Click the Settings Icon icon in the right upper corner to open the 'Settings' section.
  3. Switch to the Data Management tab at the left-side panel, then go to the Backup subsection.

    If you want to backup the portal data manually:

    1. Choose the storage for your backup checking one of the corresponding options:

      Temporary. Choose the Temporary option if you want to download the created backup to your local drive. The link to the created backup is available only for 24 hours.

      ONLYOFFICE documents. Click the Choose button next to the empty field under the options list, select a folder in the Common Documents section and click the OK button.

      DropBox, Box.com, OneDrive, Google Drive... Click the Choose button next to the empty field under the options list, select a folder that corresponds to the integrated third party service and click the OK button.

      Amazon Cloud. Fill out the necessary fields: Access Key ID, Secret Access Key, Bucket name, Region.

    2. Check the Include Mail in backup box if it's necessary.
    3. Click the Make copy button.
    4. The backup will be saved in the selected folder.

    If you want to use the Automatic backup function:

    1. Check the Enable option button.
    2. Choose the storage for your backup checking one of the corresponding options:

      ONLYOFFICE documents. Click the Choose button next to the empty field under the options list, select a folder in the Common Documents section and click the OK button.

      DropBox, Box.com, OneDrive, Google Drive... Click the Choose button next to the empty field under the options list, select a folder that corresponds to the integrated third party service and click the OK button.

      Amazon Cloud. Fill out the necessary fields: Access Key ID, Secret Access Key, Bucket name, Region.

    3. Check the Include Mail in backup box if it's necessary.
    4. Specify the frequency of the backup creation, clicking the down arrow in the Every day field and choosing the option which suites you the best.
    5. Set the time and/or choose the day of the week/month.
    6. Choose the number of the backup copies to be stored (from 1 to 30) in the corresponding field.
    7. Click the Save button.
    8. The backup will be created in the selected folder on a specified day.

Helpful Hints

Can any administrator create a backup of portal data?

The portal owner and full access administrators only can back up the portal data.

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