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Data backup in the cloud version

Admin

Need to backup your portal data ? This procedure is very simple.

Bare Bones Instructions

Follow these simple steps to create a backup of your portal:

  1. Enter your portal.
  2. Click the Settings Icon icon in the right upper corner to open the 'Settings' section.
  3. Switch to the Data Management tab at the left-side panel, then go to the Backup subsection.
    Manual backup

    If you want to backup the portal data manually:

    1. Choose the storage for your backup checking one of the corresponding options:

      Temporary. Choose the Temporary option if you want to download the created backup to your local drive. The link to the created backup is available only for 24 hours.

      ONLYOFFICE documents. Click the Choose button next to the empty field under the options list, select a folder in the Common Documents section and click the OK button.

      DropBox, Box, OneDrive, Google Drive... Click the Choose button next to the empty field under the options list, select a folder that corresponds to the integrated third-party service and click the OK button.

      Third-Party Storage. Сhoose one of the available services previously connected in the Integration section and enter the necessary data to access the selected third-party storage in the fields below.

      • For the Amazon AWS S3 service, the following fields are available:
        • Bucket - unique Amazon bucket name, e.g. my-new-test-bucket-12345.
        • Region - an AWS region where your Amazon bucket resides, e.g. us-east-2.
        • Service Url - this is an optional property; change it only if you want to try a different service endpoint. Leave this field empty to use the default value.
        • Force Path Style - when true, requests will always use path style addressing. Leave this field empty, as the Service Url property is not specified.
        • Use Http - if this property is set to true, the client attempts to use HTTP protocol, if the target endpoint supports it. By default, this property is set to false. Set it to true or leave this field empty to use the default value.
        • Server Side Encryption Method - the server-side encryption algorithm used when storing this object in S3. The possible values are none, aes256, awskms. Leave this field empty to use the default aes256 value.
      • For the Google Cloud Storage service, fill in the Bucket field.
      • For the Rackspace Cloud Storage service, fill in the Public container, Private container and Region fields.
      • For the Selectel Cloud Storage service, fill in the Private container and Public container fields.
    2. Check the Include Mail in backup box if it's necessary.
    3. Click the Make copy button.

    The backup will be saved in the selected folder.

    Automatic backup

    If you want to use the Automatic backup function:

    1. Check the Enable option button.
    2. Choose the storage for your backup checking one of the corresponding options:

      ONLYOFFICE documents. Click the Choose button next to the empty field under the options list, select a folder in the Common Documents section and click the OK button.

      DropBox, Box, OneDrive, Google Drive... Click the Choose button next to the empty field under the options list, select a folder that corresponds to the integrated third-party service and click the OK button.

      Third-Party Storage. Сhoose one of the available services previously connected in the Integration section and enter the necessary data to access the selected third-party storage in the fields below.

      • For the Amazon AWS S3 service, the following fields are available:
        • Bucket - unique Amazon bucket name, e.g. my-new-test-bucket-12345.
        • Region - an AWS region where your Amazon bucket resides, e.g. us-east-2.
        • Service Url - this is an optional property; change it only if you want to try a different service endpoint. Leave this field empty to use the default value.
        • Force Path Style - when true, requests will always use path style addressing. Leave this field empty, as the Service Url property is not specified.
        • Use Http - if this property is set to true, the client attempts to use HTTP protocol, if the target endpoint supports it. By default, this property is set to false. Set it to true or leave this field empty to use the default value.
        • Server Side Encryption Method - the server-side encryption algorithm used when storing this object in S3. The possible values are none, aes256, awskms. Leave this field empty to use the default aes256 value.
      • For the Google Cloud Storage service, fill in the bucket field.
      • For the Rackspace Cloud Storage service, fill in the public_container, private_container and region fields.
      • For the Selectel Cloud Storage service, fill in the private_container and public_container fields.
    3. Check the Include Mail in backup box if it's necessary.
    4. Specify the frequency of the backup creation, clicking the down arrow in the Every day field and choosing the option which suites you the best.
    5. Set the time and/or choose the day of the week/month.
    6. Choose the number of the backup copies to be stored (from 1 to 30) in the corresponding field.
    7. Click the Save button.
    8. The backup will be created in the selected folder on a specified day.

Helpful Hints

Can any administrator create a backup of portal data?

The portal owner and full access administrators only can back up the portal data.

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