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Linking project to a CRM contact

Introduction

Need to know what companies are involved in certain projects and be able to manage them easily? Just link your project with contacts (persons or companies) from your customer database.

This guide will show you how it can be done in a few mouse clicks.

Step 1. Access the Projects

Enter your portal and click the Projects link.

How to link your project with a CRM contact? Step 1How to link your project with a CRM contact? Step 1

In case you have already logged in to the portal and been using it for some time, to access the Projects module from any portal page, use the drop-down list in the top left corner of the page and select the corresponding option.

Step 2. Select your project

Click the Projects link on the left-side panel. A new page opens with the list of all the created projects. To find a necessary one, make use of our filter at the top of the list.

Click the Plus Icon button and select one of the options:

  • use the STATUS list to display the projects you are working on (Active), you have temporarily suspended the work on (Paused) or you have already completed (Closed);

  • use the PROJECT MANAGER list to display the projects managed by you or by a certain user;

  • use the TEAM MEMBER list to display the projects you or a certain user or group participate in;

  • use the OTHER list to display the projects you don't participate in but keep track of (Followed), or the projects with a specified tag, or the projects without tags;

You can also enter a project title, entirely or partially, in the field and press the Enter key to find the necessary one.

How to link your project with a CRM contact? Step 2How to link your project with a CRM contact? Step 2

When the project is located, click its title. The project overview page will open.

To start a new project, please refer to these instructions.

Step 4. Restrict access to the linked contacts

By default, each project member (except guests) can view the contacts linked with the project. To restrict the access to them for some users, switch to the Team tab.

All the project members will be listed in alphabetical order. Find the user you wish to restrict the access for and click the Contacts link to the right.

How to link your project with a CRM contact? Step 4How to link your project with a CRM contact? Step 4

The same way you can restrict access for any other user unless he/she does not have project administrator privileges.

This function is available for private projects only.

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