Adding alias and creating mail groups

This article describes how to add mailbox aliases and create mail groups in the Mail module once you have set up your first domain on the portal.

Adding an alias

It might happen that a user needs to change the original email address without creating a new mailbox. Mail allows you to add aliases to the mailbox address. To add a new alias:

  1. Access the portal using the login details.
  2. Go to the Mail using the corresponding icon in the upper right corner of the page or the drop-down list in the upper left corner.
  3. Open the Settings section.
  4. Go to the Mail Server subsection.
  5. Click the Actions Icon icon next to the mailbox you want to create an alias for.
  6. Choose the Edit mailbox option.
  7. Enter the Mailbox alias into the corresponding field of the Edit mailbox window and click the Add alias Icon icon. Add as many aliases as required, repeating this step for each.
    If you want to delete an alias added by mistake, find it in the list below the Mailbox alias field and click the Delete alias Icon icon.
  8. Click the Save button.

The user email aliases will be shown on the left-side panel with the email accounts connected to Mail.

Mail groups allow multiple users to receive email sent to a single group address. To create a mail group:

  1. Access the portal using the login details.
  2. Go to the Mail using the corresponding icon in the upper right corner of the page or the drop-down list in the upper left corner.
  3. Open the Settings section.
  4. Go to the Mail Server subsection.
  5. Click the Add new mail group link under the needed domain.
  6. Enter the Mail group address into the corresponding field of the Create new mail group window.
  7. Click the Add new mailbox link, check the boxes next to the email addresses you want to add to the group, and click the Save button.
    If you want to delete an email address added by mistake, find it in the Mail group mailboxes list and click the Delete alias Icon icon.
  8. Click the Save button.

From now on, all the emails sent to the specified mail group address will be forwarded to the personal emails of the group members.

Helpful Hints

Can I add a new mailbox to the mail group later?

Yes, you can. To do that, click the Actions Icon icon next to the group you would like to add a new mailbox to, and choose the Edit mail group addresses option. Click the Add new mailbox link and follow steps 7 and 8 of the instruction described above.

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