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Using two-factor authentication in DocSpace


Wish to protect the data stored in your DocSpace and prevent any unauthorized access? Then make use of an extra security level enabling two-factor authentication. In this case if someone decides to hack into your ONLYOFFICE DocSpace account even having your password he will need your phone to access it. This guide will explain how it works and how to enable this option.

Currently, you can enable two-step verification with authenticator apps.

To enable two-factor authentication you must be the DocSpace owner or administrator.

Enable two-factor authentication

To set up two-factor authentication,

  1. Use the Options icon menu in the lower left corner and select the Settings option.
  2. In the DocSpace settings, open the Security section on the left.
  3. Go to the Two-factor authentication section.
  4. Click the By authenticator app radio button to use an authenticator app.
  5. Click the Save button below the Two-factor authentication section.
Using two-factor authentication in DocSpace Using two-factor authentication in DocSpace

That's all. Two-factor authentication is enabled.

Access your DocSpace account using an authenticator app

When two-factor authentication with an authenticator app is enabled, signing in to your DocSpace account will include two steps:

  • Step 1 - Enter your credentials: email and password as usual.
  • Step 2 - Enter a six-digit verification code or a backup code generated by the authenticator app.

To access your DocSpace for the first time after enabling two-factor authentication:

  1. Enter your regular credentials to access DocSpace. The QR code and your secret key are displayed at your DocSpace login confirmation page.
    Using two-factor authentication in DocSpace Using two-factor authentication in DocSpace
  2. Install an authenticator app on your mobile device. You can use Google Authenticator for Android and iOS or Authenticator for Windows Phone.
  3. Open the authenticator app on your mobile device and configure it in one of the following ways:
    • Scan the QR code displayed in the browser, or
    • Manually enter your secret key displayed in the browser,
  4. At your DocSpace login confirmation page, enter a 6-digit code generated by your application,
  5. Click the Connect app button.

On your profile page, the Login settings section will be available. Click Show backup codes, to open the backup codes in a new window. You can use the backup codes when you don't have access to your mobile device. Print the backup codes clicking the corresponding button and use them when necessary. To get new codes you can use the Request new button. Only codes which was generated last are valid. It's also possible to reset the application using the Reset application link and then connect a new authenticator app.

When you access your account for the next time, you will be asked for your email and password as well as for a verification code. You can use either a code generated by the application or a backup code.

Using two-factor authentication in DocSpace Using two-factor authentication in DocSpace
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