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Adding alias and creating mail groups

Have you already set up your first domain on the portal? Do all the portal users have the corporate mailboxes? If the greater part of the work is done, you're in a right place! Read this article to learn how to create mail groups and aliases.

Bare Bones Instructions

It might happen that a user needs to change his/her original email address without creating a new mailbox. Mail gives an opportunity to add aliases to the mailbox address. To add a new alias:

  1. Access the portal using the login details.
  2. Go to the Mail using the corresponding icon in the right upper corner of the page or the drop-down list in the left upper corner.
  3. Open the Settings section.
  4. Go to the Mail Server subsection.
  5. Click the Actions Icon icon next to the mailbox you want to create alias for.
  6. Choose the Edit mailbox option.
  7. Enter Mailbox alias into the corresponding field of the Edit mailbox window and click the Add alias Icon icon. Add as many aliases as you want following the instruction described in this step.
    If you want to delete an alias added by mistake, find it in the list below the Mailbox alias field and click the Delete alias Icon icon.
  8. Click the Save button.

The user email aliases will be shown on the left-side panel with the email accounts connected to Mail.

Sometimes people who work in one department need to have an access to the same email correspondence. Creating a mail group is a good way to make the certain emails available for a certain group of employees. To create a mail group:

  1. Access the portal using the login details.
  2. Go to the Mail using the corresponding icon in the right upper corner of the page or the drop-down list in the left upper corner.
  3. Open the Settings section.
  4. Go to the Mail Server subsection.
  5. Click the Add new mail group link under the needed domain.
  6. Enter the Mail group address into the corresponding field of the Create new mail group window.
  7. Click the Add new mailbox link, check the boxes next to the email addresses you want to add to the group and click the Save button.
    If you want to delete an email address added by mistake, find it in the Mail group mailboxes list and click the Delete alias Icon icon.
  8. Click the Save button.

From now on all the emails sent to the specified mail group address will be forwarded to the personal emails of the group members.

Helpful Hints

Can I add a new mailbox to the mail group later?

Yes, you can. To do that, click the Actions Icon icon next to the group you'd like to add a new mailbox to, choose the 'Edit mail group addresses' option. Click the 'Add new mailbox' link and follow the steps 7 and 8 of the instruction described above.

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