Tracking login history

The Login History section of the Control Panel is used to monitor the latest user login activity including successful logins and failed attempts with an indication of reasons.

To access the Control Panel, sign in to your portal and click the Control Panel link on the Start Page. Alternatively, you can go to the portal Settings and click the Control Panel link in the left-side panel.

Go to the Control Panel within the portal you need and open the Login History page in the PORTAL SETTINGS section in the left sidebar.

This page displays only the last 20 records. Each record shows which action took place, who performed it, and when the event occurred. You can also set the period to store the data. By default, it is set to 180 days.

To view the detailed statistics for the last six months, click Download and open report. The report will open in an .xlsx spreadsheet (LoginHistory_ReportStartDate-EndDate.xlsx).

The login history report includes the following details: user IP address, Browser and Platform that were used when the registered event occurred, Date and time of the event, name of the User who attempted to sign in or sign out, portal Page where the action was performed, specific Action (for example, Login Fail. Associated Social Account Not Found).

The records are sorted chronologically in descending order, but you can sort and filter the data by any parameter or use the search tool to quickly find a specific record.

In the Online Users section, you can also view the list of the users who are currently signed in, as well as the session duration for each online user.