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Entering notifications section

This article explains how to manage portal notification subscriptions: subscribing, unsubscribing, and changing the notification type.

All manageable subscriptions are found on your profile page. To access it, follow the steps below:

  1. Sign in to your portal.
  2. Click your name in the upper-right corner and select Profile.
  3. Find the Subscriptions section and click Show next to it.

The following subscription categories will be displayed:

Subscriptions

Quick Start

Changing notification type

To change the notification type, follow these steps:

  1. On your profile page, click the subscription category you need.
  2. Change the notification type by selecting the appropriate option next to Notify via. The following options are available:
    • Email
    • Talk
    • Telegram
      To use this option, the portal administrator must connect Telegram in the portal settings following these instructions. Once Telegram is connected in the portal settings, users must connect Telegram on their profile pages to be able to receive notifications:
      1. Click Connect Telegram.
      2. Follow the link that appears and the bot profile page will open in a browser. If the Telegram desktop app did not open automatically, click Send message.
      3. In the Telegram desktop app, select Start to launch the bot.

    If you select more than one option, you will receive the same notifications via all selected tools.

Subscribing to notifications

To subscribe to notifications, follow these steps:

  1. On your profile page, click the subscription category you need.
  2. Find the notification you wish to subscribe to.
  3. Click the toggle next to it.
In some notification categories, you can subscribe to all notifications using the Subscribe to all link at the bottom.
Unsubscribing from notifications

To unsubscribe from notifications, follow these steps:

  1. On your profile page, click the subscription category you need.
  2. Find the notification you wish to unsubscribe from.
  3. Click the on-off control next to it.
IIn some notification categories, you can unsubscribe from all notifications using the Unsubscribe from all link at the bottom.
Unsubscribing from notifications within Project and Community modules

Once you unsubscribe from notifications in the Projects or Community categories on your profile page, you cannot resubscribe from the same page, as these options will no longer be available there.

To subscribe to notifications within the 'Projects' module, proceed through these simple steps:

  1. Open the Projects module.
  2. Select the relevant section in the left-side panel and click the required item.
  3. Click the Actions Icon icon next to the needed item title.
  4. Select the Follow option.

You can also unsubscribe from notifications by clicking the Actions Icon icon and selecting the Unfollow option.

To subscribe to notifications within the 'Community' module, proceed through these simple steps:

  1. Open the Community module.
  2. Select the relevant section in the left-side panel and click the required item.
  3. Click the Follow Icon icon next to the item title.

You can also unsubscribe from notifications by clicking the Unfollow Icon icon.

Additional Information

Available notification subscriptions in the Projects, Community, and People modules

You can subscribe/unsubscribe from the following notifications within the 'Projects', 'Community', and 'People' modules:

  • Projects

    By clicking the Actions Icon icon next to the project title on its main page and selecting Follow, you will receive what's new notifications about newly created tasks, discussions, uploaded documents, and other content (excluding comments).

    Switching to the Tasks section at the left-side panel and selecting a task, you can click the Actions Icon icon next to its title and select the Follow the task/Unfollow the task option.

    Switching to the Discussions section at the left-side panel and selecting a discussion, you can subscribe to comments on this discussion by clicking the Actions Icon icon next to its title and selecting Subscribe to comments.

  • Community

    Switching to the Events section at the left-side panel, you can subscribe to new comments on a specific event by selecting it and clicking the Follow Icon icon next to its title.

    Adding a new post to Blogs or Forums, the Subscribe to post comments checkbox is selected by default for you to receive notifications about new comments to your post.

    Switching to the Blogs section at the left-side panel, you can also subscribe to comments within a certain post.

    Switching to the Forums section at the left-side panel, you can also subscribe to a certain forum or topic within a forum.

    Switching to the Bookmarks section at the left-side panel, you can subscribe to new comments within a certain bookmark.

    Switching to the Wiki section at the left-side panel, you can subscribe to a certain page to be informed about all its changes.

  • People

    Switching to the Birthdays section at the left-side panel, you can enable the reminder by clicking Remind about the birthday.

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