Setting up the default currency and exchange rates

The Default currency is used to calculate the Total amount for all CRM opportunities. This currency is also used to set prices in the Products & Services list. Read the instructions below to learn how to change the default currency used in the CRM module and specify exchange rates for other available currencies.

Setting the default currency and exchange rate

To select a default currency:

  1. Sign in to your portal using your login details.
  2. Go to the CRM module.
  3. Click the Settings option in the left-side panel and select the Currency settings section.
  4. In the Default currency list, select the currency you need.
  5. Click Save.

The default currency is now selected.

If you create invoices for customers from different countries, it will be necessary to specify exchange rates for some currencies that you use. To add the exchange rate for a currency:

  1. Sign in to your portal using your login details.
  2. Go to the CRM module.
  3. Click the Settings option in the left-side panel and select the Currency settings section.
  4. In the Currency rate list, select the currency you want to set the exchange rate for.
  5. Click Add rate next to the Currency rate list.
  6. In the entry field that appears, enter the appropriate exchange rate. See the tips below to find out where the current exchange rate can be found.
  7. Click Save.

The exchange rate for the selected currency is now specified.

Additional Information

Checking the total amount of multiple CRM opportunities

The total amount is calculated for the opportunities displayed on a single page. To find out the total amount of the selected opportunities, open the list of all opportunities. Use the Filter at the top to display only the opportunities you need, e.g., opportunities assigned to a specific manager, opportunities related to a selected contact, or opportunities for the specified time period. Click the Show total amount link below the list. In the Currency converter window that opens, you can see the total amount for these opportunities.

Statistics on the budget of the opportunities can also be obtained in the Reports section, where you can generate reports with summary data for selected managers for the specified time period.

Finding information about current exchange rates

Open the list of all opportunities and click the Show total amount link below the list. In the Currency converter window that opens, switch to the Summary table tab that displays the exchange rates for all the currencies available in the currency list. The information is taken from the TheMoneyConverter.com website.

Converting an amount from one currency to another

Open the list of all opportunities and click the Show total amount link below the list. In the Currency converter window that opens, switch to the Calculator tab. Specify the amount you need in the Enter amount field and select the currencies in the From and To lists. The result will be displayed below.

Setting prices in a currency that differs from the default one

This is not possible. All prices in the Products and services list are set in the default currency. However, you can always select the currency you need when creating an invoice for your customer. The prices specified in the invoice will be recalculated automatically according to the specified exchange rate.

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