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Desktop Editors FAQ

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How to install ONLYOFFICE Desktop Editors?

ONLYOFFICE Desktop Editors is available for Windows, Linux and Mac OS. Starting from version 6.1, this application is also supported by ARM-based Apple Silicon Macs.

The simplest way to install this application on your local computer is to download it from our official website.

For some Linux distributions, like Zorin OS, Linux Mint, Linkat, Linspire, etc., the ONLYOFFICE Desktop Editors package is already pre-installed or available on their official stores.

How to reset Desktop Editors to default?

If you want to reset onlyoffice to the freshly installed state, delete the following folders:

rm -rf $HOME/.config/onlyoffice
 rm -rf $HOME/.local/share/onlyoffice

If you only want your preferences to be reset just remove onlyoffice folder from the .config folder.

For changing the editor parameters such as line spacing, you can modify the default templates that are used for new file creation. The necessary files are located here (package installation): /opt/onlyoffice/desktopeditors/converter/empty/en-US/. Moreover, total reinstallation of the Desktop Editor should reset all settings to default values.

How to enable debug mode?

To enable debug mode, run the desktop editor with --ascdesktop-support-debug-info flag.

How to add plugins to the desktop editors?

Some plugins are installed by default in the desktop editors and displayed within the Plugins tab. You can install additional plugins through the plugin manager or the plugin folder. Find out more information in this section.

Can I add my DMS provider to the default connection list?

Yes, you can. Follow the instructions on this page.

In this way, you can add the DMS provider only to your own connection list. If you want to add it for all the users, submit a feature request on GitHub.

How to check DMS portal availability?

To check the portal availability, you need to send the GET request. If the portal is available, then the HTTP_STATUS_CODE = 200 response is expected.

These two parameters should be specified in the integration config to create this request:

  • check.url - the URL used in the request,
  • check.headers - the headers added to the ajax request.
{
    "name" : "Nextcloud",
    "check": {
        "url": "status.php",
        "headers": 
            "OCS-APIREQUEST": true}
}
How to find out the file status?

Declare the following global function:

window.DesktopUpdateFile = function ()

It will be called by the desktop app to notify the user about the completion of file editing.

How to check if the document is being opened in the desktop application?

There are three ways for the desktop app to be recognized:

  • ?desktop = true is added to the parameters of the server request address.
  • Starting from version 6.1, the application adds the AscDesktopEditor $version$ line to the navigator.userAgent parameter. For example, AscDesktopEditor 5.6.0.
  • In JavaScript code there is also a window.AscDesktopEditor object the methods of which can send commands and information to the app.
How to open new windows in the desktop editors?

You can’t open new windows in the desktop editors because it is blocked (for example, for OAuth).

To open the document in a new window / tab correctly, you need to use the window.open("http://url.to.document") JavaScript command or the open:document command of the execCommand method. The details on how to open documents in the desktop editors can be found in this section.

How to check if the desktop app supports encryption?

To check if the desktop app supports encryption, call the following command:

typeof window.AscDesktopEditor.cloudCryptoCommand === "function"
How to remove all the read keys?

To reset the keys and add new ones, please do the following:

  • delete the keys in the DMS database;

  • delete the cloud_crypto.xml file from the sdkjs-plugins directory. The path to the folder depends on the operating system you use:

    • For Linux - home/<username>/.local/share/onlyoffice/desktopeditors/sdkjs-plugins/
    • For Windows - C:\Users\<username>\AppData\Local\ONLYOFFICE\DesktopEditors\data\sdkjs-plugins\
Why ONLYOFFICE Desktop Editor is better than Microsoft?
  • ONLYOFFICE Desktop Editors is a free alternative to Microsoft Office. One pack includes 5 powerful editors for text documents, spreadsheets, presentations, fillable forms and PDF files with a clean and intuitive interface.
  • ONLYOFFICE Desktop Editors is a cross-platform solution that can be installed on Windows, Linux, or macOS.
  • ONLYOFFICE Desktop Editors support third-party integrations to connect to a cloud and use files for users to comment, review, and co-edit docs in real-time.
  • ONLYOFFICE Desktop Editors support macros and plugins to add functionality and to cope with any task.

Check out our comparison page.

What’s the difference between Desktop Editor and Online Editor?

Both ONLYOFFICE Desktop Editors and ONLYOFFICE Docs have the same core pack of 5 editors to create and edit text documents, spreadsheets, presentations, fillable forms and PDF files, and yet differ in components they comprise subject to the application purpose.

ONLYOFFICE Desktop Editors is a free office suite version that is limited to one computer only. You don’t need internet connection to work on your documents.

Features available in the desktop version only:

  • Digital signature.
  • Playback of video and audio files in presentations.
  • Ability to upload local themes (Windows, Linux).
  • Ability to encrypt PDF files.

ONLYOFFICE Docs is an online editor that allows you to create, edit, and collaborate on documents anywhere, any time. Since ONLYOFFICE Docs is an online editor with a focus on collaboration, it includes a range of tools for efficient collaborative editing in real time:

  • Flexible access permissions.
  • Chat.
  • Tracking version history.
  • Two co-editing modes: Fast and Strict.
  • Mail merge.
Do you support ARM-architecture?

ONLYOFFICE Desktop build for ARM has not yet been implemented but we plan to release it in future.

Can we use ONLYOFFICE Desktop for commercial purposes? (Could you please confirm if ONLYOFFICE is free for commercial use, or if there are any specific conditions or limitations associated with its commercial deployment?)

Yes, you may use ONLYOFFICE Desktop for commercial purposes as there are no special conditions or limitations.

Do you support ONLYOFFICE Desktop on Chromebook (ChromeOS)?

Yes, ONLYOFFICE Desktop Editor is available on Chromebook. Check out our installation tutorial.

Is there a portable version of ONLYOFFCE?

Yes, you can use ONLYOFFICE mobile apps for iOS and Android. Please visit the download page and our Help Center for more details.

I edited document but due to a crash all changes are lost. Can I recover it?

The Autorecover option is responsible for this in the Desktop Editors. It is located in the File > Advanced Settings menu in the Editing and saving section. It is enabled by default and recovery files are saved on your disk in the following folder, depending on your operating system. More details are available here.

Is there any way to sync the office documents that are created for me in cloud to my Desktop? Sometimes I need to work on things where I do not have an internet connection?

ONLYOFFICE Desktop Editor supports third-party service integration, so you can connect your favourite cloud to work with your documents. To learn more about connecting the Desktop Editor to a cloud, visit our Help Center.

Host ONLYOFFICE Docs on your own server or use it in the cloud

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