Troubleshooting

General issues

Q: How to fix incorrect links in the notification emails for the server version?

A: In the server version, you need to configure the domain (Settings -> Customization -> DNS settings) so that notification services like whatsnew provide the correct links.

Q: We want Rooms embedded in our app. But our app only allows Web-Embed by URL (no script). When we embed the Rooms-URL, our app says: "Firefox cannot open this page. To protect your safety, portalname.onlyoffice.com does not allow Firefox to display the page if another website has embedded it." How can we fix this?

A: To embed a room to your app, please follow these instructions.