Troubleshooting
| Key | Message | Description |
Common.Translation.tipFileLocked | Document is locked for editing. You can make changes and save it as local copy later. | The document is currently locked by another user. The current user can still edit locally and save a copy. |
Common.UI.SynchronizeTip.textSynchronize | The document has been changed by another user. Please click to save your changes and reload the updates. | A conflict has been detected between local and remote changes. User action is required to sync. |
DE.Controllers.Main.errorDefaultMessage | Error code: %1 | Generic error fallback. %1 is replaced with the specific error code at runtime. See the error code reference for details. |
DE.Controllers.Main.errorEditingDownloadas | An error occurred during the work with the document. Use the 'Download as' option to save the file backup copy to a drive. | An unrecoverable editing session error. The user should use Download as to recover the file. |
DE.Controllers.Main.errorEditingSaveas | An error occurred during the work with the document. Use the 'Save as...' option to save the file backup copy to a drive. | An unrecoverable editing session error. The user should use Save as to recover the file. |
DE.Controllers.Main.errorServerVersion | The editor version has been updated. The page will be reloaded to apply the changes. | Server-side version change detected. The page reloads automatically — no user action required. |
DE.Controllers.Main.errorTokenExpire | The document security token has expired. Please contact your Document Server administrator. | The JWT token has expired. Check the token expiry configuration in local.json or regenerate the token. |
DE.Controllers.Main.errorUpdateVersion | The file version has been changed. The page will be reloaded. | A newer version of the file is available. The page reloads automatically — no user action required. |
DE.Controllers.Main.errorUserDrop | The file cannot be accessed right now. | The user's editing session was dropped, typically due to a network interruption or server-side timeout. |
DE.Controllers.Main.saveErrorText | An error has occurred while saving the file. | Save operation failed. Check the DocService logs and verify that the callback URL is reachable from the server. |
DE.Controllers.Main.unknownErrorText | Unknown error. | An unidentified error occurred. Check the server logs or contact ONLYOFFICE support. |
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