Integrating ONLYOFFICE with Twilio

Bare Bones Instructions

If you decide to connect Twilio, proceed through these simple steps:

1. First of all, go to the Settings section. To do that, click the icon in the right upper corner.

2. Switch to the Integration tab.

3. Open the Third-Party Services page.

   In this section, you will see all the third-party services you can connect your portal to. The most important part in the process of establishing the connection is to find application keys. If you want to connect a third-party service to your portal, first of all get the application ID (may be called app key, client_id, api key, etc.) and Key (app secret, client_secret, api secret, etc.). The way to obtain the connection keys differs from service to service. So choose the necessary service and follow the instructions.

Connect Twilio to ONLYOFFICE

1. Go to Twilio Console.
2. Sign in to your account.
3. Copy or write down the Account SID and Auth Token located in the Account Info section of the Account Dashboard.
4. In the same section, copy the Twilio phone number that is required for the two-factor authentication.

Helpful Hints

How to call my CRM contacts right from a web browser using the Twilio service?

After the completion of the above-mentioned actions, please refer to the following article to learn more on how to use the VoIP functionality.

How to enable the two-factor authentication using the Twilio service?

Once you connect the Twilio service to your portal as described above, you can read the following article to learn more on how to enable the two-factor authentication on your portal.