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Managing portal subscriptions

If you are bored with constant notifications or on the contrary want to keep up with every change on your portal, you need to manage your subscriptions - subscribe to notifications and unsubscribe from them, change the notification type.

All the subscriptions you can manage are situated on your profile page. To access it, please proceed through the steps described below:

  1. Enter your portal.
  2. Click the link with your name in the right upper corner and select the Profile option.
  3. Find the 'Subscriptions' caption and click the Show link next to it.

After that you'll see the following subscription categories:

Subscriptions

Bare Bones Instructions

Changing notification type

To change the notification type, follow these simple steps:

  1. On your profile page, click the subscription category you need.
  2. Change the notification type checking the necessary option next to the Notify via caption. The following options are available:
    • Email
    • Talk
    • Telegram
      To use this option, the portal administrator must connect Telegram in the portal settings following these instructions for the cloud version or for the server version. Once Telegram is connected in the portal settings, users must connect Telegram on their profile pages to be able to receive notifications.

    In case you check several options, you'll receive the same notifications via all the selected tools for receiving notifications.

Subscribing to notifications

To subscribe to notifications, proceed through these simple steps:

  1. On your profile page, click the subscription category you need.
  2. Find the notification case you want to subscribe to.
  3. Click the on-off control next to it.
In some notification categories you can subscribe to all notifications using the corresponding link at the bottom - 'Subscribe to all'.
Unsubscribing from notifications

To unsubscribe from notifications, proceed through these simple steps:

  1. On your profile page, click the subscription category you need.
  2. Find the notification case you want to unsubscribe from.
  3. Click the on-off control next to it.
In some notification categories you can unsubscribe from all notifications using the corresponding link at the bottom - 'Unsubscribe from all'.
Unsubscribing from notifications within Project and Community modules

Unsubscribing from notifications within the 'Projects' and 'Community' categories on your profile page, you can't subscribe to them again on the same page if you change your mind, as they won't be available on the page any more. To subscribe to notifications within the 'Community' or 'Projects' modules, proceed through these simple steps:

  1. Open the corresponding module - Community or Projects.
  2. Switch to the corresponding section at the left-side panel and select the needed item if necessary.
  3. Click the Follow Icon icon next to the needed item title.

You can also unsubscribe from notifications clicking the Unfollow Icon icon.

Helpful Hints

What notifications I can subscribe to and unsubscribe from in the 'Community' and 'Projects' modules?

You can subscribe/unsubscribe from the following notifications within the 'Projects' and 'Community' modules:

  • Projects

    Clicking the Follow Icon icon next to the needed project title on its main page, all the information about created tasks, started project-related discussions, uploaded documents, in a word, about all newly created content (except comments) will be included into the what's new notifications.

    Switching to the Discussions section at the left-side panel and selecting a discussion, you can subscribe to comments added to this discussion clicking the Follow Icon icon next to its title.

  • Community

    Switching to the Events section at the left-side panel, you can subscribe to new comments within a certain event after selecting it and clicking the Follow Icon icon next to its title.

    Adding a new post to Blogs or Forums, you will see that the Subscribe to post comments box is checked by default for you to receive notifications about new comments to your post.

    Switching to the Blogs section at the left-side panel, you can also subscribe to comments within a certain post.

    Switching to the Forums section at the left-side panel, you can also subscribe to a certain forum or topic within a forum.

    Switching to the Bookmarks section at the left-side panel, you can subscribe to new comments within a certain bookmark.

    Switching to the Wiki section at the left-side panel, you can subscribe to a certain page to be informed about all its changes.

    Switching to the Birthdays section at the left-side panel, you can enable the reminder clicking the 'Remind about the birthday' link.