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Portal notifications: non-manageable notifications


ONLYOFFICE notifications are made to provide you with information about every change at your portal as well as remind you of some event. There are two groups of notifications:

  1. manageable notifications
  2. non-manageable notifications

Non-manageable notifications

The second group is formed by notifications you can't manage and will receive in any case by email.

Such notifications can be combined into three types:

  • General Notifications

    • Password reminder
      You receive it if you can't recall your password for the portal, click the 'Forgot your password?' link and enter your email address into the appropriate field of the opened window.
    • Welcoming notifications
      If you created a portal at ONLYOFFICE platform, were added or joined a portal, you'll receive an email with a link to it.
    • Change of profile
      You receive this notification if a portal administrator has changed some details in your profile at ONLYOFFICE.
    • Change of password
      You receive this notification if a request for changing your password for the portal has been made.
    • Change of email address
      You receive this notification if a request for changing your email address you use to access the portal has been made.
  • Portal Owner Notifications (available for portal owners only)

    • Change of portal status
      If you decide to temporary deactivate your portal at ONLYOFFICE platform or even permanently delete it, you will need to confirm this operation following a link from the email.
    • Change of portal address
      You'll receive this notification to confirm the change of the portal address following a link from the email.
    • Change of portal owner
      Only portal owners themselves can change the portal owner. You will need to confirm this operation following a link from the email.
    • Portal backup created
      In this email you'll receive a link where you can download the backup of your portal. Please bear in mind, that this link will expire when the specified period of time passes.
  • Project-related Notifications

    • Project team
      As soon as you are appointed as a project manager, added to a project team or removed from it, you will be informed about it by email.
    • Discussions
      If you are a project team member or are invited to a discussion, you will be notified if a project-related discussion was created, edited, or a comment was added to it.
    • Milestones
      Project managers will be informed if the milestone due date comes up or a milestone is overdue.
    • Tasks
      • If after creating a task and assigning it to you a project manager or a project team member checked the 'Notify' box, you will be informed about the new tasks assigned to you.
      • You will be reminded about your task by email when the project manager clicks the Actions icon icon next to the task and selects the 'Notify responsible' option or the deadline comes up.
      • You will be automatically subscribed to comments added to the task that was assigned to you.
      • Being a project manager, you'll be notified when any team member closes his task or creates a new one.
    • Subtasks
      • As a project team member, you will be informed about assigning a new subtask to you and creating other subtasks within a task (if one of the subtasks is assigned to you).
      • Being a project team member, you will be notified about changing the subtask status (if one of the subtasks is assigned to you): closing, resuming, deleting.
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