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Portal notifications: manageable notifications


ONLYOFFICE notifications are made to provide you with information about every change at your portal as well as remind you of some event. There are two groups of notifications:

  1. manageable notifications
  2. non-manageable notifications

Manageable notifications

You can manage your suscription to the first group of the notifications: subscribe to them, unsubscribe from them, change the notification type. For more information, please refer to the Managing ONLYOFFICE Subscriptions tip.

All manageable notifications are divided into the following types:

  • What's New

    This type of notifications informs you about everything new for the previous day. You learn about the created projects, added milestones, assigned tasks, posts added to blogs and forums, created bookmarks, new wiki articles written within the 'Projects' and 'Community' modules.

  • Administrator Notifications (available for portal owner and administrators only)

    The following notifications belong to this type:

    • Change of profile
      You receive this notification if a portal user changed his profile details at your portal.
    • New user added
      You receive this notification if a portal user has joined your portal at ONLYOFFICE platform.
  • Documents

    The following notifications belong to this type:

    • All signers completed a document
      You'll receive this notification, if all signers completed a document via the DocuSign service.
    • Sign status changed
      You'll receive this notification, if a signer changed a sign status of document, e.g. declined signing.
    • Access to a document/ folder granted
      You'll receive this notification, if the document or folder owner granted you some access rights to this file or folder.
    • Mailing is complete
      You'll receive this notification, when the mailing process performed using the Mail Merge feature is over.
  • Projects

    This type includes notifications about new comments within project-related discussions, milestones, your tasks, etc.

  • CRM

    The following notifications belong to this type:

    • Access granted
      You'll receive this notification, if the person who created an element didn't restrict access to it or granted you access rights to this element (it might be a contact, case, or an opportunity).
    • Tasks assigned to you
      You will be informed about new tasks appointed to you.
    • Responsible for opportunity
      You will be notified if you are appointed as a person responsible for an opportunity.
    • New events
      You'll receive notifications about new events added to a contact, case, or an opportunity if you were included into the recipients list.
    • Export completed
      If you initiated the export process of your CRM data, you will be notified when it's finished.
    • Import completed
      If you initiated the import process of your CRM data, you will be notified when it's finished.
    • New contacts
      You'll be informed about new contacts added to CRM system using a website contact form if the access to them wasn't restricted or you were granted access rights.
  • Community

    The following notifications belong to this type:

    • Events
      You will be informed about new comments added to the events you are subscribed to.
    • Blogs
      You will receive notifications about comments added to the posts you are subscribed to.
    • Forums
      You will be notified about new posts in the forum topics you are subscribed to.
    • Bookmarks
      You will receive a notification each time a new comment was added to the bookmarks you are subscribed to.
    • Wiki
      You will be notified about new comments added to the page you are subscribed to as well as change of this page.
    • Birthdays
      You will be informed about upcoming birthdays of portal users.
  • Calendar

    The following notifications belong to this type:

    • Sharing of calendars & events
      You will receive notifications if a portal user has shared his calendar or an event from his calendar with you.
    • Event reminders
      You'll be notified about coming events from your or other users' calendars shared with you.
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